The cornerstone of any business is quality customer service and when it comes to being a successful independent sports bookmaker it is your main point of difference when it comes to competing with the big online sportsbooks in the industry.
When you partner with a Pay Per Head service to handle the various administrative tasks that go into the day-to-day operation of your bookmaking business make sure you are not settling for anything but the best. This is where our providers have been able to separate themselves from the competition for the past 14 years.
They understand just how important that their call center and the expertly trained customer service representatives are to the smooth running of your business. You have their commitment that they will remain a leader in the PPH industry behind the best staff in the business.
It all starts with experience and professionalism. All of their call center representatives have past experience in the sports bookmaking industry and they are specifically qualified to deal directly with American customers. They understand the hurdles and challenges you face as an independent agent and they also know exactly how to keep your customer base satisfied. Any issues or disputes are handled with the highest degree of courtesy and professionalism that hammer home the point that dealing with an independent bookmaker has a key advantage over being just another face in the crowd at those big online sportsbooks.
The best part of all is that round-the-clock access to their call center for both you as an agent and your customers is all part of the package when you sign on with one of our great providers as your PPH service. For one low weekly fee that is only charged for your active customers, you will enjoy the peace of mind that comes with knowing that the customer service team is squarely in your corner with the simple goal of helping you run a profitable business. Your business goals are their goals as well, so with this partnership comes the common goal of working together for long-term success.
One of the big reasons why their call center cannot be beat is the backing of state-of-the-art sports betting software that has set the PPH industry standard. Their deep financial investments over the years in developing and constantly upgrading their technology and gaming software have completely leveled the playing field between your bookmaking business and the big online books. the main point of difference becomes the level of customer service they can bring to the table.